REGULATIONS OF THE ONLINE STORE WWW.BLUBOM.PL AND WWW.BLUBOM.COM

§ 1 GENERAL PROVISIONS

1. The store www.blubom.pl, www.blubom.com operates under the terms specified in these Regulations.
2. The Regulations define the conditions for entering into and terminating Sales Agreements for Products, the complaint procedure, the types and scope of services provided electronically by the www.blubom.pl, www.blubom.com store, the rules for providing these services, and the conditions for entering into and terminating electronic service agreements.
3. Each User, by taking actions aimed at using the Electronic Services of the www.blubom.pl, www.blubom.com store, is obliged to comply with the provisions of these Regulations.
4. In case of doubt, Polish law applies to Agreements concluded through the Store.
5. The Seller allows Consumers who have their habitual residence outside Poland to use the consumer rights granted to them under the law of their habitual residence, if this law is more favorable to them than Polish law.
6. In matters not regulated by these Regulations, the following provisions apply:
   • The Act on the Provision of Electronic Services of 18 July 2002 (Journal of Laws No. 144, item 1204 as amended),
   • The Consumer Rights Act of 30 May 2014 (Journal of Laws 2014, item 827),
   • The Act on Out-of-Court Resolution of Consumer Disputes of 23 September 2016 (Journal of Laws 2016, item 1823),
   • The Civil Code of 23 April 1964 (Journal of Laws No. 16, item 93 as amended) and other applicable provisions of Polish law.

§ 2 DEFINITIONS CONTAINED IN THE REGULATIONS

CONTACT FORM – a form available on the website www.blubom.pl, www.blubom.com enabling the sending of a message to the Service Provider.

REGISTRATION FORM – a form available on the website www.blubom.pl, www.blubom.com enabling the creation of an Account.

ORDER FORM – a form available on the website www.blubom.pl, www.blubom.com enabling the placement of an Order.

CLIENT – a User who intends to enter into or has entered into a Sales Agreement with the Seller.

CONSUMER – a natural person who enters into a legal transaction with an entrepreneur not directly related to their business or professional activity.

ACCOUNT – a collection of resources in the Service Provider's IT system, marked with an individual name (login) and password, where the User's data, including information on placed Orders, is collected.

NEWSLETTER – an Electronic Service that allows the User to subscribe to and receive free information from the Service Provider regarding the Store and its Products via the provided email address.

PRODUCT – a tangible item or service available in the Store that is the subject of a Sales Agreement between the Client and the Seller.

REGULATIONS – these store regulations.

STORE – the Service Provider's online store operating at www.blubom.pl, www.blubom.com. Whenever these Regulations refer to www.blubom.pl, they also apply to www.blubom.com.

SELLER, SERVICE PROVIDER – Daniel Dębiński conducting business under the name FIRMA PRODUKCYJNO-HANDLOWO-USŁUGOWA "SZKLANA GWIAZDA" DANIEL DĘBIŃSKI, registered in the Central Registration and Information on Economic Activity of the Republic of Poland, conducted by the minister responsible for economic affairs, business address and mailing address: ul. Ludwika Solskiego 37, 32-800 Brzesko, Poland, NIP: 8691247692, REGON: 852486129, email address: hello@blubom.com, phone number: +48 14 68 64 046.

OPINION SYSTEM – an Electronic Service provided by the Service Provider, allowing Clients to post reviews about Products.

SALES AGREEMENT – an agreement for the sale of a Product between the Client and the Seller through the Store.

ELECTRONIC SERVICE – a service provided electronically by the Service Provider to the User through the Store.

USER – a natural person, legal person, or organizational unit without legal personality, which is granted legal capacity by law, using the Electronic Service.

ORDER – a declaration of will by the Client, constituting an offer to conclude a Sales Agreement for a Product with the Seller.

§ 3 PRODUCT INFORMATION AND ORDERING

1. The store www.blubom.pl, www.blubom.com conducts retail and wholesale sales of Products via the Internet.
2. Products offered in the Store are new, free from physical and legal defects, and have been legally introduced to the market.
3. Information on the Store's website does not constitute an offer within the meaning of the law. By placing an Order, the Client submits an offer to purchase a specific Product under the terms specified in its description.
4. The price of the Product displayed on the Store's website is presented in the currency assigned to the Client's market, in particular in US dollars (USD) at www.blubom.com and in Polish zloty (PLN) at www.blubom.pl. The price includes all components, including VAT where applicable under the tax regulations relevant to the delivery address. The price does not include delivery costs.
5. The price of the Product displayed on the Store's website is binding at the time of placing the Order. This price will not change, regardless of any price changes in the Store that may occur for specific Products after the Client has placed the Order.
6. Orders can be placed:
   • Through the website using the Order Form (Store www.blubom.pl, www.blubom.com) – 24 hours a day, year-round,
   • By email to: hello@blubom.com (for Clients of www.blubom.pl also: kontakt@blubom.pl).
7. To place an Order, the Client is not required to register an Account in the Store.
8. The condition for placing an Order in the Store by the Client is to familiarize themselves with these Regulations and accept its provisions at the time of placing the Order.
9. The Store processes Orders placed from Monday to Friday, excluding public holidays in Poland. Orders placed on Saturdays, Sundays, and public holidays will be processed on the next business day.
10. Products offered in a limited quantity are sold until the stock of a given Product is exhausted, and Orders for them are processed in the order of receipt.

§ 4 CONCLUSION OF A SALES AGREEMENT

1. To conclude a Sales Agreement, the Client must first place an Order using the methods provided by the Seller, in accordance with § 3 points 6 and 8 of the Regulations.
2. Upon placing the Order, the Seller immediately confirms its receipt.
3. The confirmation of the Order, referred to in point 2 of this paragraph, binds the Client to the Order. The confirmation of receipt of the Order is sent via email.
4. The confirmation of the Order contains:
   • Confirmation of all essential elements of the Order,
   • A withdrawal form,
   • These Regulations, including instructions on the right to withdraw from the contract.
5. Upon receiving the email mentioned in point 4 of this paragraph, the Sales Agreement between the Client and the Seller is concluded.
6. Confirmation of the Order's acceptance for processing occurs immediately after payment for the concluded Sales Agreement is received, in the form of an email sent to the Client's address.
7. Each Sales Agreement is confirmed by proof of purchase, provided electronically or together with the Product. A VAT invoice is issued at the Client's request and in cases where it is required by the tax regulations applicable to the given Order.

§ 5 PAYMENT METHODS

1. The Seller provides the following payment methods:
   • Payment by payment card and other electronic payment methods made available during the ordering process,
   • Payment via PayPal,
   • Payment by traditional bank transfer to the Seller's bank account.
2. The full list of payment methods available for a given Order is presented to the Client during the ordering process and may depend on the delivery address and the value of the Order.
3. In the case of payment by traditional bank transfer, payments should be made to the following bank account: 04 1020 4984 0000 4702 0004 0576, FIRMA PRODUKCYJNO-HANDLOWO-USŁUGOWA "SZKLANA GWIAZDA" DANIEL DĘBIŃSKI, ul. Ludwika Solskiego 37, 32-800 Brzesko, Poland, NIP: 8691247692. The transfer title should include "Order No. ...".
4. In the case of electronic payment methods, the Client makes the payment before the Order is processed.
5. The Client is obliged to pay the price for the Sales Agreement within 3 business days from the date of its conclusion, unless the Sales Agreement states otherwise.
6. The Product is shipped only after payment has been received in full.

§ 6 COST, DELIVERY TIME, AND METHODS OF DELIVERY

1. The delivery costs of the Product, which are covered by the Client, are determined during the ordering process and depend on the delivery address, the value of the Order, and the delivery method selected by the Client. The applicable delivery cost is always presented to the Client before the Order is placed.
2. The delivery time for the Product consists of the time to prepare the Product and the time for delivery by the carrier:
   • The time to prepare the Products is up to 5 business days from the moment the payment for the Sales Agreement is credited to the Seller's account.
   • The delivery of tangible Products by the carrier occurs within the timeframe declared by the carrier, typically from 3 to 7 business days from the moment the shipment is dispatched (deliveries are made only on business days, excluding Saturdays, Sundays, and holidays).
   • For Products available for pre-order, the preparation time may be longer and is indicated in the description of the given Product.
3. Products purchased in the Store are shipped both within Poland and abroad, to the countries listed as available delivery destinations during the ordering process. Deliveries are carried out by selected courier companies; the delivery options available for a given Order are presented during the ordering process.
4. For deliveries outside the customs territory of the European Union, customs duties, import taxes, and other charges may apply in accordance with the regulations of the country of destination. Information on whether such charges are collected by the Seller at checkout or are payable by the Client upon delivery is presented during the ordering process.

§ 7 PRODUCT COMPLAINTS

1. The basis and scope of the Seller's liability towards a Client who is a Consumer or an entity referred to in § 10 of the Regulations, for the lack of conformity of the Product with the Sales Agreement, are specified in the Consumer Rights Act of 30 May 2014 (Journal of Laws 2014, item 827). Towards Clients who are not Consumers and are not entities referred to in § 10 of the Regulations, the Seller is liable under the warranty provisions of the Civil Code of 23 April 1964 (Journal of Laws No. 16, item 93, as amended).
2. Notices of the lack of conformity of the Product with the Sales Agreement, or of defects, and the submission of an appropriate claim can be made via email to: hello@blubom.com (for Clients of www.blubom.pl also: kontakt@blubom.pl) or in writing to: ul. Ludwika Solskiego 37, 32-800 Brzesko, Poland.
3. In the written or electronic message, as much information and circumstances regarding the subject of the complaint should be provided, in particular, the type and date of occurrence of the lack of conformity or defect, and contact details. The provided information will significantly facilitate and expedite the processing of the complaint by the Seller.
4. To assess the condition of the Product, it should be delivered to the following address: ul. Ludwika Solskiego 37, 32-800 Brzesko, Poland. In justified cases, the Seller may accept photographic documentation instead of the Product being returned.
5. The Seller will respond to the Client's request immediately, but no later than within 14 days from the date of submitting the complaint.
6. In the case of a complaint from a Client who is a Consumer or an entity referred to in § 10 of the Regulations, failure to respond to the complaint within 14 days is equivalent to accepting the complaint. In connection with a justified complaint from a Client who is a Consumer or an entity referred to in § 10 of the Regulations, the Seller will cover the costs of receiving, delivering, and exchanging the Product for one conforming to the Sales Agreement.
7. The response to the complaint is provided in writing or on another durable medium.

§ 8 RIGHT TO WITHDRAW FROM THE AGREEMENT

1. Subject to point 10 of this paragraph, a Client who is also a Consumer or an entity referred to in § 10 of the Regulations, who has entered into a distance agreement, may withdraw from it without giving reasons by submitting an appropriate declaration within 14 days. To meet the deadline, it is sufficient to send the withdrawal declaration provided by the Store. The declaration may also be submitted using the withdrawal function made available on the Store's website.
2. In the event of withdrawal from the contract, the Sales Agreement is considered not concluded, and the Consumer or the entity referred to in § 10 of the Regulations is obliged to return the Product to the Seller or hand it over to a person authorized by the Seller without delay, but no later than 14 days from the date on which they withdrew from the contract, unless the Seller has proposed to collect the Product themselves. To meet the deadline, it is sufficient to send the Product back before the deadline expires.
3. In the event of withdrawal from the Sales Agreement, the Product should be returned to the following address: ul. Ludwika Solskiego 37, 32-800 Brzesko, Poland.
4. The Consumer or the entity referred to in § 10 of the Regulations is liable for the decrease in the value of the Product resulting from its use in a manner exceeding what is necessary to establish the nature, characteristics, and functioning of the Product. To establish the nature, characteristics, and functioning of the Products, the Consumer or the entity referred to in § 10 of the Regulations should handle and inspect the Products only in the same way that they would be allowed to do in a physical store.
5. Subject to points 6 and 8 of this paragraph, the Seller will refund the Product's value along with the delivery costs using the same payment method used by the Consumer, unless the Consumer or the entity referred to in § 10 of the Regulations has expressly agreed to a different refund method that does not incur any costs for them. Subject to point 7 of this paragraph, the refund will be made immediately, and no later than within 14 days from the date the Seller receives the declaration of withdrawal from the Sales Agreement.
6. If the Consumer or the entity referred to in § 10 of the Regulations has chosen a delivery method other than the cheapest standard delivery method offered by the Store, the Seller is not obliged to reimburse the additional costs incurred by them.
7. If the Seller has not proposed to collect the Product from the Consumer or the entity referred to in § 10 of the Regulations, they may withhold the refund of payments received from the Consumer until they receive the item back or provide proof of its return, depending on which event occurs first.
8. The Consumer or the entity referred to in § 10 of the Regulations withdrawing from the Sales Agreement, in accordance with point 1 of this paragraph, bears only the cost of returning the Product to the Seller.
9. The 14-day period for the Consumer or the entity referred to in § 10 of the Regulations to withdraw from the agreement is counted from the day on which the Consumer or the entity referred to in § 10 of the Regulations took possession of the Product, and in the case of a service, from the date of conclusion of the agreement.
10. The right to withdraw from a distance contract does not apply to the Consumer or the entity referred to in § 10 of the Regulations in the case of a Sales Agreement:
    • Where the subject of the service is a non-prefabricated item, manufactured according to the Consumer's specifications or serving to satisfy their individual needs, which applies in particular to personalized Products,
    • Where the subject of the service is an item delivered in sealed packaging that cannot be returned after opening due to health protection or hygiene reasons, if the packaging was opened after delivery,
    • Where the subject of the service consists of items which, after delivery, due to their nature, become inseparably connected with other items,
    • Where the subject of the service is a service if the Seller has fully performed the service with the express consent of the Consumer, who was informed before the service began that, after the service has been fully performed by the Seller, they would lose the right to withdraw from the contract,
    • Where the subject of the service is an item that is subject to rapid deterioration or has a short shelf life.
11. The right to withdraw from the Sales Agreement applies to both the Seller and the Client if the other party fails to fulfill its obligation within the strictly specified deadline.

§ 9 OPINION SYSTEM

1. The Seller enables Clients to post reviews about Products and about the Sales Agreement in accordance with the rules set out in this paragraph.
2. An invitation to post a review is sent to the Client to the email address provided when placing the Order, after the Sales Agreement has been performed.
3. The Seller verifies whether the reviews posted originate from Clients who have purchased or used the Product concerned. Verification is carried out by linking the review to the Order placed in the Store. Reviews originating from a verified purchase are marked accordingly.
4. The Seller does not commission or post false reviews, does not modify the content of reviews, and does not make the publication of a review conditional on it being positive.
5. Publishing content that is unlawful, offensive, or infringing the rights of third parties is prohibited. The Seller may refuse to publish or may remove such a review, informing the Client of the reason.
6. Posting a review is voluntary and free of charge.

§ 10 ENTREPRENEUR WITH CONSUMER RIGHTS

1. The provisions of these Regulations concerning the Consumer, with the exception of the provisions on out-of-court complaint and redress procedures, apply accordingly to a natural person who enters into an agreement directly related to their business activity, where it is apparent from the content of that agreement that it does not have a professional character for that person, resulting in particular from the subject of their business activity, made available on the basis of the provisions on the Central Registration and Information on Economic Activity.
2. The entity referred to in point 1 of this paragraph is subject in particular to the provisions on the right to withdraw from the agreement and on the lack of conformity of the Product with the agreement.